We are pleased to announce that Southland Tool has received its ISO Certification 9001:2008 for Quality Management!
This is truly an honor, as ISO (the International Organization for Standardization) is the world's largest developer of voluntary International Standards, and Southland Tool is one of the few in our industry that has earned this certification.
According to the ISO website:
This standard [9001:2008] is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. These principles are explained in more detail in the pdf Quality Management Principles. Using ISO 9001:2008 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.
The standards of the ISO 9000 series include the following 8 principles:
- Customer focus
- Leadership
- Involvement of people
- Process approach
- System approach to management
- Continual improvement
- Factual approach to decision making
- Mutually beneficial supplier relationships
These are outlined in detail here.
Thanks to you, Southland Tool is now ISO Certified!
We have our awesome team of hard working Southland Tool experts and our loyal dealers and customers like you to thank for this certification. As always, we are committed to providing excellent quality products, unparalleled customer service, innovation and improvements, and transparency in order to ensure the best possible service to you now, and for many years to come.
