Terms & Conditions

Credit

  • Orders are subject to acceptance by Southland Tool Mfg. Inc.  credit department prior to shipping.
  • There is no minimum order requirement.   We gladly accept any and all orders.

Prices and Quotes

  • Prices are subject to change without notice but we will give advance notice of any price increase.
  • Quotations are valid for 30 days unless agreed to otherwise.
  • Special prices are available on bids and quantity lot orders.

Payments on Account

  • Payment terms are Net 30 days for open account shipments.
  • Shipment will be limited to a C.O.D. basis for all customers abusing open account terms.
  • Credit will be withheld on all open accounts with an unpaid balance after 45 days. Subsequent shipments will be made on a C.O.D. basis until Hold on Credit is removed.
  • Credit will be withheld on all open accounts with an unpaid balance after 60 days. Subsequent shipments will be made on a C.O.D. basis. The C.O.D. charge will include appropriate finance charges.

Mistakes, Disputes, Returns

  • All order errors or shortages should be reported to Southland Tool Mfg. Inc. within 72 hours.
  • Billing and shipping errors or disputed invoices must be brought to the company’s attention within 10 days of invoice date.
  • Returned goods will not be accepted without original invoice number, purchase date, and a Southland Tool Mfg. Inc. RGA number.
  • All shipments are F.O.B. Anaheim, California.

Fees and Charges

  • A finance charge of 1.5% (18% per annum) will be added to all unpaid invoices after the 30-day net terms.
  • Returned goods are subject to a 25% restocking fee.
  • Special orders are subject to a 25% premium fee.
  • Rush orders placed after 3pm Pacific Time for same day shipment are subject to a $25 handling fee.